1. Collection, Use, and Disclosure of Personal Information
"Personal Information" means information that identifies, relates to, describes, or could reasonably be linked with you. We collect this information directly from you, through technology, and from service professionals and business partners.
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Identifiers & Contact Information
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Commercial Information
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Internet Activity
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Geolocation Data
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Professional Information
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Additional Disclosures: We may also use and disclose Personal Information to comply with legal requirements, respond to law enforcement requests, protect rights and interests, resolve disputes, or in connection with business transfers such as mergers or acquisitions.
3. Information From or About Other Parties
📤 Information You Provide About Others
Referrals
If you refer a friend, we collect their name and email to send a one-time invitation. We don't use this information for other marketing without consent.
Ratings & Reviews
When you rate a professional, we may display your first name, last initial, neighborhood, and review. Professionals may use reviews in their marketing.
📥 Information From Third Parties
Third-Party Sites
Our Services may link to third-party sites. We're not responsible for their privacy practices. Please review their privacy policies separately.
Booking Partners
If you book through a partner, they may share your booking information with us to fulfill your service request.
Note: We may supplement information we collect with data from third parties to better serve you.
4. Information Retention
We retain personal information for as long as necessary for the purposes described in this Policy, including:
📅 Retention Periods
- ✓ As needed to manage operations and relationships
- ✓ To fulfill disclosed purposes compatible with collection context
- ✓ To protect rights or property as required by law
🗑️ Disposal
When information is no longer needed for these purposes, we securely delete or anonymize it.
Note: For multiple purposes, we retain until the latest purpose expires.
🌐 International Visitors
Serviceam operates in the United States. By using our Services, you understand that information may be transferred to the U.S., which may have different data protection laws.
We take measures to protect your information in accordance with this Policy, regardless of where it's processed.
🔒 Security
We implement reasonable security measures to protect your personal information.
- ✓ Technical, administrative, and physical safeguards
- ✓ Secure logout recommendations
- ✓ Regular security assessments
Note: No security system is impenetrable. We cannot guarantee absolute security but we strive to protect your information.
📞 Contact Us
Questions about this Policy? We're here to help.
Email:
privacy@serviceam.comMailing Address:
Serviceam, Inc.
Attn: Privacy Officer
Marketing Opt-Out:
Click "unsubscribe" in emails or email us to opt out of marketing communications.
🔄 Changes to This Policy
We may update this Policy periodically to reflect changes in our practices or legal requirements.
How We Notify You:
- • Updated "Last Updated" date at top of Policy
- • Post changes on this page
- • Material changes include prominent notice
Your Responsibility: Please review this Policy periodically. Continued use of Services after changes means you accept the updated Policy.
Current Version: This Policy was last updated on [Current Date].